Table of Contents
Overview
Get paid on average 10x faster than checks when your clients pay with debit or credit. Securely save cards on file for future payments with Jobber Payments. Rates as low as 2.5% + 30¢. Start taking payments.
Once you've set up Jobber Payments, there are four ways to collect payments:
- manually from Jobber Online
- by your client online through client hub
- through automatic payments
- through the app
Note: Jobber Payments can process all major debit and credit cards. That means as long as it has a Visa, Mastercard, Amex, or Discover logo on it you can accept the card. When paying through client hub, clients can also choose to pay their invoice with Apple Pay or Google Pay.
How to process a payment online
When an invoice has been created and marked as sent, you can manually charge the client's credit card from the open invoice. To do this click Collect Payment.
From the pop-up, you can edit the dollar amount that you’d like to charge (you cannot charge more than the invoice balance) and enter in the client's credit card information. If their credit card is stored on file you can choose to charge the existing card. After you confirm and select Charge, the payment will be processed and applied to the invoice. Once you collect the full invoice balance from your client, its status will automatically be updated as Paid.
Note: Due to SCA regulations in the UK, clients must save their own cards on file. This means that adding a card manually while collecting payment is not an option in the UK, however, clients can save their own card for future use through client hub.
How clients pay
When an invoice is emailed to your client, they will see the option to View Invoice.
Clicking the View Invoice button brings your client into client hub to view this invoice online.
To make a payment, click Pay Online. Your client will first be given a choice of how they want to pay with options for paying either with Google Pay or Apple Pay (depending on the device your client is using to view the invoice). To enter their credit card details manually, your client can click Pay with Credit Card.
Payments collected through the client hub will automatically mark the invoice as Paid and record a payment in the client's billing history. Clients will only have the option to pay the full invoice balance online. In order to charge a partial payment, you will need to collect the payment on the invoice in Jobber.
Automatic payments
For recurring jobs, another option is to create the job using automatic payments with Jobber Payments. This feature (which is available on select plans) will generate an invoice automatically and then use the client's stored card to charge the invoice right away.
When creating the recurring jobs, you will be asked how you want to invoice (per visit or fixed price), as well as when you'd like to invoice. This is when the invoice will be created and the card will be charged.
Jobber App
When you are in the field, you can charge a client before leaving the job site through Jobber Payments. To process their payment, you can manually enter the client's card details, or by using our card reader.
Learn more about Jobber Payments in the Jobber App.
Jobber Payments reporting
When a Jobber Payments transaction is successful, you will be able to see it in the Jobber Payments reports. There are two reports that deal with Jobber Payments:
- Transactions report: This report shows all the transactions (payments, deposits, and refunds) you've processed using Jobber Payments as well as details like the fees associated with that transaction, last 4 card digits, card type, and total.
- Payouts report: This report breaks down each payout into your bank account. You can also see if funds are in transit using this report. Clicking into each payout shows the net amount, the collected amount, as well as fees.