Company Settings

Adding Work Requests to Your Website and Social Media

Work Requests are available on our Connect and Unlimited plans

Our Work Request feature allows your clients to request a quote or services through your website, social media, or through the Client Hub

Add Work Request Form to your Website

Back on the Settings > Work Requests page, you can use the URL to add to your company website or Facebook page, and the message will allow you to have whatever custom information you want to be displayed above your request forms. This is useful for giving clients more information about your company, services, what areas you serve, special instructions for details, and lots of other things. 

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To add Work Requests to your website, copy the URL. You can then add this to your website as a link or a button.

Find out how to create a button for:

 

Each website builder has its own tools for adding buttons, you will need to reach out to your website support to find the best way to do this.

 

Add Work Request Form to your Facebook page

When you create a FaceBook business page (facebook.com/pages/create) you will have the option of 'Adding a Button' to your page. 

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We recommend you use the text of 'Book Services'. 

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After you select 'Book Services', you can add the URL you copied from the 'Share request form' box. 

How do clients submit a request?

Once the form is set up, your clients can click on the request button now on your social media page, website, or in Client Hub. They can then fill out a form to request work by entering their contact information and service address, and filling out the different fields you've created before clicking 'Send Request'.

Fields that are not set as required will show as (Optional). 

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Your company name and logo in the Branding section of your account will show on the form in the top left. Your company email, website, and address from the same page will show in the footer below the form. 

On the form, name and email are already set as required fields clients must fill out. They have the option to fill in their company name as well. The address that is submitted will be created as a property under the client.

What if my client submits a request and is already in my Jobber account?

Jobber will match up clients based on their email address. If the email address used on the form is the same as an email address already on a client in your account, then the work request will be linked to that existing client. If an alternate email address is used, then a new client will be created.

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