Table of Contents
Overview
Efficiently route the day's work, assign incoming jobs to the closest team member on the map, and know their whereabouts as they're on the move.
GPS tracking is available on select plans. Learn more.
The GPS Waypoints Report can be found by going to Reports > Waypoints Report
How it works
GPS waypoints are generated when your team members take certain actions. A pin is dropped on the waypoints map of where a user was when they changed information in the Jobber App.
Actions that trigger a GPS waypoint are:
- Clocking in/out of the general timer
- Starting/stopping a timer on a visit
- Adding a note or attachment (on requests, quotes, jobs, or invoices)
- Marking a visit complete
- Marking an on-site assessment complete
- Marking a task complete
*If a user does not have access to perform these functions, they will not create a GPS waypoint.
In order to start tracking, users are required to turn on location services for Jobber on their mobile device.
Learn how to turn on Location Services for iOS devices.
Learn how to turn on Location Services in Android devices.
Viewing waypoints
You can view all the the waypoints on a map by going to Reports > Waypoints Report.
To change the date of the Waypoints report, click the date in the top right of the report.
GPS waypoints are also visible from the map view of the calendar. Clicking on a blue pin on the map will show you the details of that waypoint: which user created it, the time, and what action was taken.
Note: Sometimes GPS waypoints will not track due to inaccuracy of data, and loss of connectivity.