Client Communications

Manage the communications you send your clients including email templates, text messages, and reminders.

16 guidesacross 3 sections

Automated texts & emails

Emails and Text Messages SettingsEasily edit all your communications from one convenient place.15 min read Assessment and Visit RemindersCustomize and automate notifications to keep your clients in the loop at key points before, during, and after the work.9 min read Booking ConfirmationLet your clients know ASAP that you've got them in your books by sending them a booking confirmation that their work has been booked. They w…7 min read Job Follow-upsCustomize and automate notifications to keep your clients in the loop at key points before, during, and after the work.5 min read Send a General EmailYou can send your clients an email with your company brand assets (like your logo) that is composed and sent from within Jobber. This genera…3 min read VariablesCustomize your communications with specific information automatically.9 min read Enabling Text Messages for Multiple ClientsInstantly communicate with your clients to keep them in the loop at key points before, during, and after the work.3 min read Text Message and Email Deliverability ChecklistThe deliverability of the emails and text messages you send from Jobber can be affected by a number of factors. Here are some best practices…6 min read

Two-Way Text Messaging

Terms of Service Requirements for your Dedicated Phone Number ApplicationTo use two-way text messaging in Jobber with a dedicated phone number (DPN), you’ll need to have clear and accessible terms of service publi…5 min read Two-Way Text MessagingInstantly communicate with your clients and manage your conversations in a single place.10 min read Dedicated Phone NumberWith a dedicated phone number, all of your automated text messages come from the same number associated with your company. This makes it eas…6 min read Two-Way Text Messaging FAQTwo-way text messaging is text messaging that happens right inside Jobber. Messages are sent to your clients from a dedicated phone number r…7 min read Register your dedicated phone numberIf you are based in the United States, you will be prompted to register your dedicated phone number in Jobber. All businesses that use two-w…11 min read Register Your Number (UK)There has been a change to the information required from a business in order to be successfully registered with a dedicated phone number for…6 min read Privacy Policy Requirements for your Dedicated Phone Number ApplicationTo use two-way text messaging in Jobber with a dedicated phone number (DPN), you’ll need to have a clear and accessible privacy policy publi…5 min read

Client messages

View client messages in CommsComms is the inbox that shows the emails and text messages Jobber sends to your clients and leads on your behalf. Jobber groups the messages…4 min read