Employees

Account Ownership

What is an Account Owner?

The Account Owner is the individual that owns the rights to the Jobber account and all associated information. This role exists for increased security within your account as no other user is able to edit the Account Owners information or settings. This person is typically the business owner.

The Account Owner is also the user who will initially sets the Permissions for all other Employees in the account. This includes who has the Permission to delete information, view Reporting, Export information, etc. 

In the case of any dispute with account information the Account Owner is the sole owner of all of the Jobber information.

 

Transferring Account Ownership

If at anytime the owner of an account changes you can transfer the ownership role to another Admin user. It is a fairly simple process that is accomplished via email acceptance. This article will go over the flow of the ownership transfer.

The first step is to be logged in as the current Account Owner and navigate to the Employees area found in your Settings.

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Now just select the Employee you wish to make the new Account Owner. Once in this area you will need to make sure this Employee is an Admin to initiate the ownership transfer. Please note that Basic/Pro Users cannot be made Account Owners.

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Now the new owner will receive an email invitation to accept the ownership role.

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The new owner will need to be logged in to accept the ownership role. Once it has been accepted they will now be taken to the Employees page within Jobber and the new settings will be applied. You will see the ownership role applied to the new user.

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