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How to cancel your Jobber subscription
To cancel your subscription from Jobber.com:
1. Click the Gear Icon in the top right and select Account and Billing.
2. Locate the "Cancel your subscription" section in the bottom right corner of the Account and Billing page.
3. Click the Cancel Subscription button.
4. Select the reason for your cancelation the dropdown menu. Your feedback is used to make improvements to Jobber. Next, select Cancel Subscription to move ahead with canceling your Jobber subscription.
5. Next you'll then see a confirmation that your Jobber account cancelation is in progress. This screen will display the date your subscription was set to renew—this is the last day you'll have access to your account. Once your account is canceled, you’ll no longer be able to access your account data including clients, jobs, invoices, and any other information you’ve entered or that Jobber has generated for you. You’ll still have access to your account until the end of your current billing period, but your subscription won’t renew after that.
How to cancel your subscription in the Jobber app
If you originally subscribed in the Jobber App, your subscription will need to be canceled in the Jobber App as well.
To cancel your account from the Jobber app:
1. Log into the Jobber App as an admin user.
2. Navigate to More, then select Subscription
3. Click the red button to Cancel Subscription.
Once your account has been canceled, you will still have access to your account both online and in the app up until your next scheduled billing date. The next payment date will appear on this page for your reference. Since app subscriptions are processed through the Apple App Store and the Google Play Store, any refund requests must be submitted through your respective app store as these are not handled by Jobber.
After your next payment date has come and gone, your subscription will have expired. This page will update to show available plans you can subscribe to. In the future, if you would like to resubscribe to Jobber you can renew your subscription through your Apple ID or Google Play Store ID.
Learn more about subscriptions in the app.
Subscription terms of service
For information about subscription billing and refunds for your Jobber subscription, refer to our terms of service.
If you subscribed to Jobber through Jobber.com, please refer to Section 3 "Fees, Payments, Refunds, Upgrading, and Downgrading.
Jobber App subscribers, please refer to Section 14 "App Terms" for details relating to subscription plans, fees, and service cancelation through the App.