Notifications

Variables

Customize your communications with specific information automatically. 

There are notifications in Jobber will allow you to use variables. Variables fill in the blanks to customize your message with information relevant to the message you're sending. This saves you from having to type out specific details when sending messages, as the variable will populate it for you. 

Variables are available for email templates as well as notifications, which can be found by going to the Gear Icon > Settings

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For example, in this email template the {{CLIENT_NAME}} variable populates with the name of the client that this email is being sent to, as well as the quote total and the date the quote was sent.

When variables can be added to a message, there will be an option below the message template to Insert Variable. This will insert the variable into your message, then when it's sent to your client the variable will fill in the blanks with the relevant information.

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Available Variables

These are the variables that can be added into your communications. 

Note: different variables can be used in different messages, not every variable works in every message.

Variable

Name

What Does it Do?

Where Can You Use it?

{{ADDRESS}}

Address

Populates the address from the quote including street, city, state, and zip code

Quote follow-ups (email & text)

Email templates (request, quote, and quote approval only)

{{ACCOUNT_BALANCE}}

Account balance

Client's account balance.

Please note that when using this variable with invoices the amount shown will be the balance before this invoice is sent

Quote Follow-ups (email & text)

Assessment & visit reminders reminders (email & text)

Invoice follow-ups (email & text)

Email templates (all)

{{ASSIGNED_TO}}

Assigned employee(s)

Assigned employees on a visit

Assessment & visit reminders (email & text)

{{CLIENT_COMPANY_NAME}}

Company name

Client's company name

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

Invoice follow-ups (email & text)

Email templates (all)

{{CLIENT_FIRST_NAME}}

First name

Client's first name

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

Invoice follow-ups (email & text)

Email templates (all)

{{CLIENT_LAST_NAME}}

Last name

Client's last name

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

Invoice follow-ups (email & text)

Email templates (all)

{{CLIENT_NAME}}

Client name

Client's full name or company name

Quote follow-ups (email & text)

Assessment & visit reminders(email & text)

Invoice follow-ups (email & text)

Email templates (all)

{{CLIENT_TITLE}}

Client title

Client's Title (e.g. Mr, Mrs., etc.)

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

Invoice follow-ups (email & text)

Email templates (all)

{{COMPANY_NAME}}

Your company name

Your company name. You can specify this from branding settings

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

Invoice follow-ups (email & text)

Email templates (all)

{{CURRENT_DATE}}

Today (Day email is sent)

Email sent date

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

Invoice follow-ups (email & text)

Email templates (all)

{{DAYS_OVERDUE}}

Invoice days overdue

Number of days an invoice is overdue by

Invoice follow-ups (email & text)

{{DEFAULT_EMAIL}}

Company email address

Your company email address, as entered in branding settings.

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

Invoice follow-ups (email & text)

Email templates (all)

{{DEFAULT_PHONE}}

Your company’s phone number

The phone number listed in branding

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

Invoice follow-ups (email & text)

Email templates (all)

{{DEPOSIT_AMOUNT}}

Quote deposit amount 

Required deposit amount from the quote

Quote follow-ups (email & text)

Invoice follow-ups (email & text)

Email templates (quotes, quote approvals, and invoices only)

{{DISCOUNT_AMOUNT}}

Quote discount amount

Discount offered on the quote in $

Quote follow-ups (email & text)

Invoice follow-ups (email & text)

Email templates (quotes, quote approvals, and invoices only)

{{INVOICE_BALANCE}}

Invoice balance

Balance from the invoice

Invoice follow-ups (email & text)

Invoice email template 

{{INVOICE_DUE_DATE}}

Invoice due date

Date the invoice is due

Invoice follow-ups (email & text)

Invoice email template 

{{INVOICE_NUMBER}}

Invoice number

Number of the invoice

Invoice follow-ups (email & text)

Invoice email template 

{{INVOICE_SENT_DATE}}

Invoice sent date

Date the invoice was sent

Invoice follow-ups (email & text)

Invoice email template 

{{INVOICE_SUBJECT}}

Invoice subject

Shows the subject line from the invoice

Invoice follow-ups (email & text)

Invoice email template

{{INVOICE_TOTAL}}

Invoice total

Total from the invoice

Invoice follow-ups (email & text)

Invoice email template

{{JOB_FORM_NAME}}

Job form name

Name of the job form

Job form email template

{{JOB_TITLE}}

Subject

Job title from a quote or job

Quote follow-ups (email & text)

Visit reminders (email & text)

Job follow-up email

{{JOB_NUMBER}}

Number

Job identification number

Visit  reminders (email & text)

Invoice follow-ups (email & text)

{{PAYMENT_AMOUNT}}



Payment amount

Payment total

Payment and deposit receipt email template

{{PAYMENT_OR_DEPOSIT}}

Payment type

Indicates if the payment was a deposit or payment 

Payment and deposit receipt email template

{{QUOTE_TOTAL}}

Quote total

Total amount due on a quote

Quote follow-ups (email & text)

Email templates (quote and quote approval only)

{{SENT_DAYS_AGO}}

Days ago quote was sent

Number of days ago that the quote was sent

Quote follow-ups (email only)

Email templates (quote and quote approval only)

{{VISIT_DATE_AND_TIME}}

Date and time

Displays the visit schedule

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

{{VISIT_DETAILS}}

Summary

Displays the date, address, and time of the visit on separate lines

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

{{VISIT_DATE_IN_WORDS}}

Visit date

Displays the date of the visit in words

*note: this one does not appear in the preview, but will populate in the communications 

Assessment & visit reminders (email & text)

{{VISIT_LOCATION}}

Service address

Displays the visit service address

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

{{VISIT_TIME}}

Time

Displays the start and end time of a visit

Quote follow-ups (email & text)

Assessment & visit reminders (email & text)

{{URL_PLACEHOLDER}} 

Client hub link

Inserts a link to client hub into the text. It will look like: https://jbbr.io/6Z0XZcoNrhH4kvEr9

Quote follow-up (text only)

{{WHEN_VISIT_OCCURS}}

Visit dates and time

Inserts the visit date and time starting with at. 

For example, at 3:00PM on Sept 05

Assessment & visit reminders (email & text)

 

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