Tax Settings Updated June 05, 2026 22:07

Overview

In Jobber you can set up different tax names and rates. For situations where multiple tax rates are needed for a quote or invoice, you can combine the rates into a tax group. 

Taxes can be set on a global level, for all of your future quotes and invoices, or can be set individually per property, quote, or invoice.

Creating a new tax rate

To add new tax rates or edit your tax settings:

1. Click the Gear Icon then select Settings. 
2. Navigate to your Company Settings and scroll down to the Tax settings section. 
3. To add a new tax rate, click + Create Tax Rate and enter in a name and rate for the tax. 
4. To make this tax the default rate for your account, click the button next to the tax rate. The default tax rate will be automatically be set as the tax rate for any new properties, but existing properties won't be updated retroactively. 
5. Add your Tax ID name (such as GST) and your Tax ID number.  These fields appear in the bottom left corner of all your invoices automatically. If you are required to share your Tax ID information with your clients, this is a good way to make sure it appears on every invoice without entering it manually.

Note: If you are based in Australia and need your invoices to say Tax Invoice, enter your Tax ID number and set your country to Australia. This will automatically update your invoices to say Tax Invoice.

Understand how default and custom property rates interact

The tax rate on each property is either linked to the global default or set to a custom rate. This controls whether future changes to the global default affect that property.

If a property is set to the default rate, Jobber applies any future changes to the global default in your company settings automatically. If a property has a custom rate assigned, changes to the global default do not affect it. That property keeps its custom rate until you change it manually.

This also applies when a property was previously on a custom rate and was changed back to the default. Once a property is back on the default setting, it follows the global default going forward — including any future changes you make to it.

Creating a new group tax

Once you have multiple tax rates set up in your account, you can add them into a tax group. This makes applying taxes to quotes and invoices easier as you can only have one default tax in your account and you can then make the group rate your default tax.

To create a new tax group, click + Create Tax Group. You can specify a name for this particular group and then click onto Select Tax Rates to choose which tax rates from your account you want included in the group.

The group tax rate will be the sum of the individual tax rates you've chosen. When a tax group is chosen to be applied to a quote or invoice, the rates will appear individually for your clients to see the break down.

Selecting tax rates on quotes or invoices online

To select a tax rate on a quote or invoice, you will need to be in the creation or edit screen (Either be making a new quote/invoice, or if it already exists, click Edit in the top right of the quote/invoice). You can edit the tax rates at the bottom right where the totals are.

Add a tax rate to a client's property

Another option is to assign a tax rate to your client's property. This will override the default tax rate in your Jobber account and apply their assigned tax rate to all quotes and invoices created for them. 

To assign a tax rate to a client's property:

1. Navigate to the client's profile. One way to do this is to search for the client's property using the search bar and select it from the results.
2. From the properties section of the client's profile, locate the property you want to add a tax rate to.
3. Click the pencil icon next to that property. 
4. There is a tax rate drop down menu underneath the property address, use this to select your tax rate, or select the option from the dropdown menu to create a new tax rate. 
5. Click Save to save the property information with the new tax rate. 

Report on taxes

In Jobber there is a Taxation report that shows you the amount of taxable and non-taxable income in your account for a specific time frame. Learn more about the Taxation Report.

The Invoices report and Bad Debt report will also show a column breakdown for what tax rate and how much tax was collected on a per-invoice basis. 

To access reports in Jobber, click on the Reports section from your navigation bar.

Taxes and the QuickBooks Online Sync. 

Jobber doesn't sync tax names and rates into QuickBooks. During a sync, if the name doesn’t match, then Jobber looks for the first instance of that tax rate and tries to match to that value.

This will come up as a warning on your Sync & Settings page — the invoice will still sync over, but will apply the next applicable tax with the same rate.

We recommend editing your tax names and rates so that both accounts match directly, this will prevent any sync errors and warnings from occurring.

LEARN MORE ABOUT HOW ITEMS SYNC WITH QUICKBOOKS