Table of Contents
What is a 1099-K?
A 1099-K is a U.S. government information form that summarizes the sales activity of your Jobber Payments account and is designed to help you in reporting your taxes. It is provided to you and the IRS, as well as some states. 1099-K forms are only issued for the amounts processed through Jobber Payments (including debit, credit, and bank (ACH) payments). Any payments collected outside of Jobber Payments (such as checks or cash payments) are not included.
Note: 1099-K forms are issued from OctopusApp, rather than Jobber. This is still us! OctopusApp was Jobber's original name and how we're registered as a business. However, these days you might know us as "Jobber".
To qualify for a 1099-K for the 2025 tax year and beyond, you must meet certain requirements since January 1, 2025:
- More than $20,000 USD in gross payments volume; AND
- More than 200 charges; AND
- Account is based in the United States (account owners do not need to be US citizens) or the non-US account is for a US taxpayer
If you do not meet the above criteria (including processing over $20,000 USD in gross payments volume), you will not be receiving a 1099-K form for 2025.
Please note that these requirements have changed since 2024. For the 2024 tax year, the requirements were:
- More than $5,000 USD in gross payments volume; AND
- Account is based in the United States (account owners do not need to be US citizens) or the non-US account is for a US taxpayer
How can I get my 1099-K?
If your account meets the above criteria, the account owner will receive an email from Jobber to notify them that they will be receiving an email from Stripe to set up a Stripe Express account. Stripe Express is a platform where you can download your 1099-K form and edit your personal or business details so that you can ensure all your information is up to date come tax season.
Get started with Stripe Express
When you receive your email from Stripe Express (express@stripe.com) the subject line will be "Our tax partner Stripe will be sending you an important email", with a prompt in the email to create your Stripe Express account. If you have multiple Jobber accounts they will all be associated under the same Stripe Express account so you can manage everything in one place. To use the same Stripe Express account with multiple Jobber accounts your information (name, address, phone number, and email address) needs to match between accounts.
First, you'll be prompted to enter your phone number. As a security measure to protect your tax information, Stripe will text you a code to verify this phone number. You will also need to provide your email address to use for your account. Then click Continue.
Note: If you already have a Stripe Express account, you'll skip this step.
Next you'll be prompted to verify your phone number by entering the code that Stripe texted you. This is the number that was entered in the previous step or for users who are already have a Stripe Express account, the code will be sent to the phone number on file.
Note: If you have any issues logging in or need to change the phone number on file for Stripe's two-factor authentication, this is done through Stripe Express support. They can be reached here.
Once you have verified your account, Stripe will prompt you to verify your identity by providing details that should already be associated with the information we have on file from the Jobber Payments signup process. If you are unable to match the information on file, you'll be prompted to reach out to Jobber to confirm your information on file. If your information is out of date, our Support Team will need to escalate a ticket to update your information. This will take 1-2 business days.
After your identity has been verified, you'll be taken to the Tax forms page in Stripe Express where you can confirm the tax information we have on file for your account. This includes your:
- Legal name
- Home address
- Phone number
- Social security number (SSN)
When your tax information is confirmed, you'll be asked for your consent for e-delivery for your 1099-K forms. After providing consent, you can request a paper copy in addition to the e-delivery of the tax form.
Note: If you do not consent to e-delivery, your form will not be available for download and you will receive a paper copy of your 1099-K tax form.
When your 1099-K tax from is available, you will be able to download it through Stripe Express. Anytime you attempt to download this form, you'll be prompted to enter the last 4 digits of your TIN as a security measure. If a user makes an update to any personal identity information including name, address, business type, or TIN as an additional security measure your form will be unavailable for download for 24 hours.
How is Total Gross Volume calculated?
If you qualify for a 1099-K form is based in part on your Total Gross Volume. The Total Gross Volume is calculated by totalling all of your charges through Jobber Payments for the year. The Total Gross Volume calculation does not deduct fees, refunds, or any other adjustments.
To find the amount that you have processed with Jobber payments, you can go into the Reports > Jobber Payments > Jobber Payment Transaction List.
Note: Your 1099-K form is based on the date payments are paid out to your bank account, rather than the date the transaction was processed. This means that if you were to receive a payment from your client on January 31, but the payout was sent to your bank account two business days later on February 2, that transaction would be lumped into February. This applies to transactions in the previous year as well.
Deductions
Your tax preparer may ask about potential deductions for fees, refunds, and other adjustments. You can find more information by going to Reports > Jobber Payments > Jobber Payment Transaction List report and the Jobber Payments Payouts report: