Overview
Instant payouts gives you the flexibility to speed up your cash flow.
Instant payouts give you more control over your cash flow by allowing you to receive funds that normally would take two business days to be deposited to your bank account within minutes. These pending funds can be transferred directly to your debit card within minutes, 24/7 for an additional 1% fee.
Instant payout availability
Instant payouts are available on all plans. View our current pricing plans.
Instant payouts are available to US & Canadian Jobber users, subject to eligibility criteria. Eligibility is determined at the discretion of Jobber and is based on your processing history with Jobber Payments. To qualify, your Jobber Payments account must be active, in good standing, and be connected to a bank account.
To check what plan you’re on, navigate to the Gear Icon, then select Account and Billing. If you have any questions about your plan’s features or pricing, our support team is here to help!
Note: You can withdraw a limit of $9,999 at once with instant payouts, up to a limit of $10,000 within a 24-hour period. However some banks impose their own monthly limits so you may need to reach out to your bank to understand if you are subject to any other limits.
Payment type eligibility for instant payouts
Instant payouts are available for both credit card payments and bank payments (ACH).
Credit card funds follow the standard Instant Payout timing described above. Bank payment (ACH) funds also count toward your Instant Payout balance, but the available window is shorter than for card payments, since ACH takes longer to clear. If you don’t see the full amount you expect available for Instant Payout, some funds from recent bank payments may still be clearing.
Issue an instant payout
Instant payouts must be done from Jobber.com. To issue an instant payout:
- Navigate to the Payments tab in the side navigation.
- Select the Overview tab and locate the Upcoming payouts section, showing the funds Jobber deposits in your next regular payout. The amount currently available for instant payout appears next to Skip the wait.
- Note: Jobber calculates available funds from recently processed payments and refunds, along with other factors such as active business financing through Jobber or an open dispute. Some processed funds may not be available if they’re already bundled into your next regular payout, which happens daily at approximately 8 PM EST. You can request an instant payout at any time, including weekends and bank holidays.
- Select Pay Out Now.
- Choose how much to withdraw: the full available amount or a partial amount.
- Select Withdraw to send the funds to your debit card.
Note: The first time you request an instant payout, Jobber prompts you to enter your debit card details. Instant payouts include an additional 1% fee, deducted directly from the payout amount rather than appearing as a separate transaction in your bank account. The Withdraw button shows the total you receive after the fee.
Funds are typically available on your debit card within 30 minutes, often sooner.
Link a debit card
On your first transaction, you will be prompted to link a debit card when you click Pay Out Now. There will need to be funds pending in order to see this button and to link a debit card. If you have not accepted any Jobber Payments recently or pending Jobber Payments have already been included in a payout, the button won’t appear. Only one debit card can be linked and the linked card is where the instant payout will be paid out to.
Note: Only account owners can turn on instant payouts and initiate an instant payout. When adding or changing a debit card, there is a 48 hour verification period before an instant payout can be made.
Here is the list of compatible debit cards. However, in the US, if your card says “Visa Debit” and it’s issued by a major bank you likely have a card that will work for instant payouts. In Canada, it varies a bit more depending on the bank. You will need to be using a Visa debit or a MasterCard debit, rather than Interac.
How instant payouts affect your upcoming standard payouts
When you request an instant payout, Jobber does not pull funds from a specific upcoming payout. Instead, it draws from an aggregate pool of your available balance. This reduces your overall balance, which affects when your next standard payout occurs.
Here is an example. Say you have three upcoming standard payouts scheduled:
- $1,000 estimated to deposit on May 27
- $1,000 estimated to deposit on May 28
- $1,000 estimated to deposit on May 29
If you request a $1,000 instant payout on May 26, your balance moves to -$1,000. On May 27, $1,000 in funds becomes available and brings your balance back to $0 — but since no funds are left above $0, no standard payout goes out that day. Your next standard payout would then occur on May 28 when the available balance rises above $0 again.
In short, an instant payout effectively moves up the funds you would have received in your next standard payout. You pay the 1% fee to receive those funds immediately rather than waiting for the standard deposit schedule.
What if an instant payout fails?
If an instant payout fails, your first troubleshooting step is to call your bank to make sure that there is nothing on their end that would have prevented the instant payout.
If you run out of attempts to retry the instant payout, the amount will be added into your next regular payout.
Reporting
You can view both your instant payouts and regular payouts by navigating to the Payments tab on the side navigation, then selecting the Payouts tab from the payments page.
The Type column shows whether the payout was a regular payout, or reflects an instant payout. Click on each payout to open the details.
If you click into an instant payout, you will see this message:
There are no transactions associated with instant payouts, they will appear on the next regular payout.
Instant payouts withdraw funds from a balance made up of multiple payments, rather than being tied to a single transaction. To see the full breakdown of transactions that contributed to the instant payout, refer to the regular payout in your payouts report.
The regular payout following an instant payout includes details of the instant payout. While the instant payout fee is deducted when the payout is initiated, it only becomes visible in the report when the next regular payout is recorded. At the top of the report, a summary provides an overview of the number of instant payouts, instant payout fees, regular payouts, and refunds in that payout.
Payment fees are recorded per transaction and appear in the “Fees” column of the payout summary. The 1% instant payout fee is deducted from the instant payout after all other fees have been applied. This fee is paid immediately and is listed under “Instant Payout Fees” in the Jobber Payments payout report.
Below the summary, you can find the breakdown of the transactions that made up this payout. The client’s name for each transaction will appear in the details column.
Clicking on a regular payment will show a pop-up of the payment details that shows which invoice or quote it was collected against. Since instant payouts come from the balance of fund they aren’t associated with particular invoices or quotes so they don’t display additional payment details.
What happens if I have an insufficient balance for instant payouts?
If your balance for instant payouts is insufficient, funds will be advanced from your pending balance to cover the payout.
Advanced funds will appear in the Jobber Payments Payouts report as two transactions:
- Advance: This represents the amount of money advanced to cover the insufficient balance.
- Advanced Funding: This is the helper mechanism that temporarily provides you with funds to cover the insufficient balance.
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