Table of Contents
Overview
Keep your timesheets accurate by tracking unpaid breaks separately from work time. Your team tracks breaks from the Jobber app, and your office team reviews and edit break entries in Timesheets on Jobber.com.
Break tracking availability
Break tracking is available on the Plus Plan. View our current pricing plans.
To check what plan you're on, select the Gear Icon, then choose Account and Billing. If you have any questions about your plan's features or pricing, our support team is here to help!
Clock in and clock out from the home screen
The home screen timer widget in the Jobber app shows how much time has been tracked on the active timer. At the start of the day, tap Clock in to begin tracking time. When all visits for the day are complete, a Clock out button appears. Learn more about Timers and Timesheets in the Jobber App.
Tapping the widget opens the Timesheets area of the app.
Track time in the Jobber app
The Timesheets area of the Jobber app has two tabs:
- Track time shows a running timer, the current activity label, and total time tracked for the day. Activity buttons on the page start time against different activities.
- Timelog shows all logged time entries for the day.
To open the Timesheets area, tap Timesheets from the bottom menu in the Jobber app.
On plans that don't include break tracking, the Track time tab shows two activity buttons: Visit and General. Tap General to clock in and start tracking non-visit time, or tap Visit to choose a scheduled visit to track time against.
Accounts with break tracking
(Plus and Unlimited Plans)
The Track time tab shows activity buttons for Visit, General, and Break. Tap any button to start tracking time for that activity.
Break tracking is turned on by default for accounts on Plus plans. If you want to hide break tracking from your team, you can turn it off in your Timesheets settings on Jobber.com.
To turn break tracking on or off:
- Sign in to Jobber.com.
- Select Timesheets from the side navigation.
- Open Timesheets settings.
- Toggle the break tracking option on or off.
- Select Save.
Note: You need the Manage timesheets permission to change this setting.
When break tracking is turned off, the Break button does not appear on the Track time page in the Jobber app. Your team sees only Visit and General as activity options. Existing break entries are not deleted and remain visible in Timesheets and reports.
The break timer behaves differently than other timers: it tracks unpaid breaks and does not count towards your total time tracked for the day.
Selecting the break option opens a bottom sheet in the app where you can enter the length of your break. If you set a break duration, there will be a push notification when your break has two minutes left.
While on the break, you'll also see the timer color change. While your break is in progress the timer will be in blue. If you go over your break's allotted time, it will turn red.
To track a break:
- Open the Jobber app and tap Timesheets from the bottom menu.
- Tap the Track time tab.
- Tap Break.
- Choose a break duration or select No reminder to start an open-ended break.
- When the break is finished, tap the activity button for what you are doing next, such as Visit or General. This ends the break and starts the next timer.
Review break time in Timesheets on Jobber.com
When your team tracks breaks in the Jobber app, those entries appear in Timesheets on Jobber.com alongside visit and general time entries. Each break entry includes the start time, end time, and duration.
To review break time:
- Sign in to Jobber.com.
- Select Timesheets from the side navigation.
- Use the date controls at the top of the page to navigate to the day you want to review.
- Look for entries labeled as breaks in the day's time entries.
The day view includes a breakdown of time by type, so you can see paid and unpaid time at a glance.
Edit a break entry
You can edit existing break entries to correct start times, end times, or other details.
Note: Break entries can be edited on Jobber.com but can only be created from the Jobber app.
To edit a break entry:
- Sign in to Jobber.com.
- Select Timesheets from the side navigation.
- Navigate to the day that contains the break entry.
- Click the break entry you want to update.
- Make your changes to the start time, end time, or other fields.
- Select Save.
View break time in the timesheets report
Break entries appear in the timesheets report with their timer type label so you can review them separately from paid time. Use the timesheets report to review break time across your team when preparing for payroll.
To access the timesheets report:
- Sign in to Jobber.com.
- Select Insights then Reports from the side navigation.
- Select the timesheets report.
- Filter by date range, team member, or other criteria as needed.
Break time appears as its own line in the report so you can review it separately from paid time.
Break time and payroll integrations
If you use the Gusto or QuickBooks Online payroll integration, unpaid break hours are not synced to your payroll provider. Break time stays in Jobber for your review and does not appear as a separate category in Gusto or QuickBooks Online.
Paid and regular hours continue to sync as expected. The full picture of break time, including timestamps and duration, is available in Timesheets and timesheets reports in Jobber.
If you use a different payroll provider or export timesheets manually, break entries appear in the timesheets report and any exported data with their timer type label.
Frequently asked questions about break tracking
Can I create a break entry from Jobber.com?
You can edit existing break entries, but break entries can only be created from the Jobber app. Learn more about tracking breaks in the Jobber app.
Does break time count toward total hours?
No. Break time is tracked as unpaid time and does not count toward the payable hours total. It appears in Timesheets and reports so you can review it, but it is separated from paid time.
Do unpaid breaks sync to Gusto or QuickBooks Online?
No. Unpaid break hours stay in Jobber and are not pushed to Gusto or QuickBooks Online. Paid and regular hours continue to sync as expected.
Does Jobber calculate overtime or run payroll?
No. Jobber tracks time and structures it for review. Overtime calculation and payroll processing happen outside of Jobber, either manually or through a connected payroll provider.
Does Jobber enforce meal break or rest break rules?
No. Jobber does not automate jurisdiction-specific meal break, rest break, or compliance rules. You are responsible for your own pay policies and applicable labor laws.