What do you need help with?

How to Get Help

Our Success Team is here to help! If you need any assistance, please feel free to reach out. 

Via Phone

You can give our Success Team a call at 1-888-721-1115, ext. 2. We will be happy to walk you through anything you need over the phone. We are available from Monday to Thursday from 6:15 am MDT- 5:00 pm MDT and on Fridays from 6:15 am MDT- 4:00 pm MDT.

Via Live Chat

You can start a live chat with our Success Team by clicking the speech bubble icons in the top right of your Jobber screen.

 

This will open a chat window in the bottom right of your page where you can get live support. You will get connected with a real person right away who can answer any questions you might have! 

We are available to chat from Monday to Friday from 8:15 am MDT- 5:00 pm MDT. But rest assured! If you start a chat with us outside of these hours we will reply back to you with an email to answer your questions.

You can also start a live chat with us via the app! To do this, click the Gear Icon in the top left of the Jobber App. It will open a screen with an option in the bottom left for "Need Help?". Clicking this will start a live chat with our Success Team. 

Via Email 

We can be contacted at support@getjobber.com. 

Via the Help Center

Congrats! You're already here in our Help Center! This is where you can find articles and videos that cover every feature within Jobber. If you scroll up to the top right of this page there is a search bar that will allow you to look up any features you need more guidance on.