Timers and Time Sheets in the Jobber App Updated March 11, 2024 21:48

Overview

Your team can clock in and out of jobs and track expenses from anywhere, so you can prep payroll faster. The Jobber App is available on the Apple App Store and Google Play Store.

In the Jobber App, you can start and stop timers during your day while out in the field. Time can be logged on specific jobs or more generally. The timers in the app populate your time sheets both in the mobile app and jobber.com, which you can then use to reference how much time was spent on certain jobs or for your payroll.

Timers can be started both manually, or on select plans, automatically based on location. Location timers in the Jobber app use geofences so when you enter or leave a geofenced area (your client's property) you will automatically have a job timer started, or you will be reminded to start a timer, depending on your preferences. To turn location based timers on, sign into Jobber.com and go to the Gear Icon > Settings > Location Services. To use location based timers, set the toggle to ON, then select the type of location timer your team will use. These settings are account-wide. To use location based time tracking, team members also need to have certain user permissions and device permissions. 

There are two categories of timers in Jobber—general timers and visit timers. General timers are not tied to a job and are good for tracking time between visits, breaks, or unscheduled time. Visit timers allocate the time logged to the job.

General timers

To track time all day, including time between jobs, you will want to start a general timer when you start your day at work. The general timer is typically only started once first thing in the morning. Since this timer is general, it can be used for a variety of purposes including tracking travel time between visits or for time spent at your company's HQ before heading out on your first appointment.  

To start a general timer, select the Time Sheet tab from the bottom menu, then select Clock In.

The general timer will run until either a visit timer is started, or until the general timer is stopped. 

To stop a general timer, select Clock out. You will likely only clock out at the end of your day to stop the general timer. 

Visit timers

Starting a visit timer logs time against a job. If you already have the general timer running while the visit timer is started, the general timer will be paused until the visit timer is stopped so that time isn't logged twice. When the visit timer is stopped, the general timer will start back up to log time until the next visit.

Note: Visit timers are only available on visits for jobs, assessments do not have visit timers.

To start a visit timer go to the Schedule tab, then tap on a visit, then tap Start Timer. Starting a visit timer will automatically stop the general timer, if you have one running.

Once a visit is done, tap the Timer button to stop the timer from running and logging time on that job. This is the same button you tapped to start the visit timer, however now it will show a running timer for the visit.

You can then mark the visit complete if the work on this visit is all done. The visit timer can also be stopped from the Time Sheet tab. Tap Stop Timer from the time sheet entry for that visit.  

If you already had the general timer running, it will start again now that the visit timer has stopped.  

Once a visit is marked complete, you won't be able to start a timer on that visit again unless the visit is un-completed. From the visit, tap the Complete button to un-complete the visit, then start the visit timer.

List view of the schedule

If you have an active timer running on a visit, the elapsed time will show in the list view so you can see quickly how long you've spent on a visit as well as what is next in your day.

To navigate to the list view, tap the View options icon. 

Then select List from the view option. If you want to add additional team members so that you can view their schedules as well as their active timers, select them from the Team Members list. 

Note: Timers must be started in the app and currently be running to appear in list view.

Learn more about the schedule in the Jobber App.

Time sheet tab

The Time Sheet tab from the bottom menu shows an overview of all the time logged for the day. 

Starting at the top of the page, the top navigation bar is where you'll find:

• The Gear icon: Tap this to take you to your app account settings.
• The current month: Tap this to open a date selector so that you can navigate to a different date.
  • Note: Time entries can only be added for the current day in the app, but previously logged time can be viewed. 
• Today: Tap Today to jump to the current date.

Below the top navigation, there is:

• The date for the time sheet entries.
• The total tracked time for that day.
• The Clock in/Clock out button to start or stop the general timer.
  • Note: The general timer can only be started or stopped on the current date.

Next, we have our time entries for the day. Each time sheet shows on its own card. Time sheet entries show with the most recent time sheet entry listed at the top of the list so you can quickly see your recent progress.

Note: Timesheets cannot be manually added using the app. To manually add a timesheet entry, use Jobber.com either on a desktop or mobile device.

Each card shows:

• The timer start time.
• The time duration. This is the total time between when the timer was stopped and started.
• The time category (if it was a general timer or if the time is associated with a particular client's visit)
• Time sheet notes. Notes can be added while editing the time sheet.
• The timer end time. If a timer's end time was different than the start time of the following timer, it will show below the card. If they were the same, you'll just see the next timer's start time between the cards.
• If a visit timer is running, the time entry will have a Stop timer option on the card so you can end the timer directly from the Time Sheet tab.
• For visit timers started in the app, a link to the visit so you can quickly jump to the visit to view the visit details.

Edit time sheets

To edit a time sheet or add a time sheet note, start on the Time Sheet tab. On this page you will see all your logged time from today. To edit a time entry or leave a note on it, tap Edit on that time entry.

This opens the Edit time entry screen. From here you can edit:

• The start time
• The end time
• Duration
• Notes

Add a time sheet note

Notes can also be added to time sheets from the Edit time entry screen to add additional information about this time. Notes cannot be added while the timer is currently running. Notes added to time sheet entries will appear on the Time Sheet tab in the app, as well as the Time Sheet page and timesheets report in jobber.com.

Once you have finished editing this time sheet, tap Save Time Entry.

Delete a time sheet entry

To delete a time sheet entry, from the Edit time entry screen tap ... then select Delete. Before the time sheet entry is removed, you will be asked to confirm your deletion.

Note: In the app, users can only view and edit their own time, so they aren't able to view time logged from other users. If you do need to edit other user's timesheets, this should be done from jobber.com. Only users who have permissions to View/Record/Edit Their Own or View/Record/Edit Everyone's can edit time sheets.

Overnight timers

Time entries are associated with the date the timer was started. This means that if you ever forget to stop a timer or if you work nights, once the clock strikes midnight it may become "stuck" when you try to stop the timer from the app since the time is associated with a new date. In this case, since only one timer can run at once, you'll need to stop the running timer before being able to clock in or start a new timer.

If you are having difficulties with stopping the running timer, the easiest way to troubleshoot this is to view the user's Time Sheets from jobber.com. From their time sheets, locate the date with the running time and select Stop timer. If the timer was left running by accident, you may then need to edit the time entry. Once the timer has been stopped, the user will be able to clock in from the app again. 

Learn more about Time Sheets in Jobber.