Overview

With line item images on quotes, you can show your clients a preview of the products and services that you are offering them. This can be used to showcase your offerings and to allow your clients to review the images and approve the quote all in one place.

Line item images on quotes are available on select plans. View our current pricing plans.

To check what plan you’re on, navigate to the Gear Icon, then select Account and Billing. If you have any questions about your plan’s features or pricing, our support team is here to help!

Add an image to a line item

When creating a new quote, while adding line items there are options to enter the name, description, quantity, and cost. To add a photo to go along with the line item, click the attachment icon.

Select Upload New to add a new image from your computer, or select Choose Image to reuse a photo already stored in your Jobber account. Choosing an existing image opens the same Select images window used elsewhere on the quote, with Files from related work and Client files and media tabs. Supported image files are:

  • png
  • img
  • jpg / jpeg
  • gif
  • bmp

The image size limit is 100MB.

Once the image finishes uploading, a thumbnail appears along with a pencil icon, which you can use to upload or choose another photo instead (note: only one photo can be uploaded per line item), and a trash can icon, which you can use to remove the image from the line item.

What does your client see?

When your client is sent a quote and selects the Review Quote button in the email or the link in their text message, they’re taken to client hub to view the quote. Here they’ll see the thumbnail of the image along with the line items. If they select the thumbnail, it enlarges so they can view more detail. Through client hub they can also request changes or approve the quote. If you are using Jobber Payments, clients can also pay a deposit online.

Here is an enlarged version of the thumbnail from the first line item.

Note: Line item images do not appear on the PDF version of the quote, only when the quote is viewed online through client hub. Line item images do not appear to your clients when selecting services for online booking. If you have the QuickBooks integration set up, line item images are not included in the products and services sync.

Preview as client

Before sending the quote to your client, you can preview how it will appear to them in client hub. From the quote, select More Actions, then select Preview as Client.

Convert a quote to a job

Line item images appear on quotes and jobs on jobber.com and the Jobber mobile app. However, any changes to line item images must be made from the quote, as the images on visits and jobs are read-only.

Add images to your products and services

If you have a line item that always uses the same image, add it to your products and services list so the image appears on the line item by default.

To add an image to your products and services:

  1. Select the Gear Icon.
  2. Select Settings.
  3. Select Products & Services.

From here, edit an existing line item by selecting its name, or add a new one by selecting + Add Service or + Add Product.

Select the attachment icon to upload an image from your computer. Once the line item is created, this image is associated with it going forward.

While creating a quote, you can create a custom line item, one that doesn’t already exist in your products and services list, and save it there along with its image. The line item’s name, description, unit price, and image are added to your products and services list, so the next time you use this line item, those details appear by default.