Table of Contents
Overview
If you need to assign multiple visits to a user for a particular day, the fastest way to do this is using the map view of the schedule. This comes in handy when an employee calls in sick, or when there are schedule changes.
Assign a single visit
If a visit is not assigned, it will show the red Unassigned icon in the team section of the visit details. To assign a single visit, click on it, then click Assign.
A box will come up, where you can click Assign and select your team. You can then update the visit.
Assign multiple visits
To assign multiple visits to a single user, click on their name at the top of the map view. The other users will turn white and the user you've selected will be highlighted. You can then click on the visits in either the task list on the left, or the map, to assign them to this user.
Once you are finished selecting visits, click Save at the top right to assign them all.
Once you save the visit selection, the map view will show the route for the user. You can use Daily Route Optimization to optimize the route for each user. Routing on the map only works for unscheduled visits. If a visit has a set time, it will not be part of the route.
