Table of Contents
Overview
Your schedule on Jobber.com is the central hub where you manage and organize jobs, visits, tasks, and appointments for your team. It provides different views and tools to help businesses efficiently assign work, track progress, and optimize their workflow.
New Schedule Coming Soon
We’re introducing a new schedule to make managing your calendar faster, clearer, and more efficient. With fewer clicks, less clutter, and smarter tools, scheduling and tracking jobs is easier than ever.
Behind the scenes, we’ve also improved the technology to boost performance and reliability, making the schedule faster and more responsive.
The new schedule is currently available as a Jobber Lab, but will be launching to all Jobber users in Fall 2025. To join the lab, navigate to the Gear Icon then select Jobber Labs. Locate New and Improved Schedule from the list of open labs, then select Turn on.
Schedule availability
The schedule is available on all plans. View our current pricing plans.
To check what plan you're on, navigate to the Gear Icon then select Account and Billing. If you have any questions about your plan's features or pricing, our support team is here to help!
There are multiple schedule views on Jobber.com, including:
As well as supplemental tools that can be added to the schedule, including:
These schedule views display your:
- Visits: Visits are each time that you go out to a client's property to do work. Visits appear on the schedule in green when there are no calendar colors assigned. Completed visits are shown with a check mark and appear greyed out on the schedule so you can focus on the upcoming visits.
- Tasks: Tasks are things you wouldn't typically bill for. This might include errands or reminders for you and your team. Completed tasks are shown with a check mark and appear greyed out on the schedule. Tasks appear on the schedule in blue when there are no calendar colors assigned.
- Events: Events are automatically assigned to your whole team. They are a good fit for team meetings. Events appear on the schedule in yellow when there are no calendar colors assigned. Once the event is completed or when the date/time has passed, events on the schedule are shown with a check mark and appear greyed out.
- Requests: On the schedule, assessments are time blocks scheduled as part of a request. This is typically when you visit a client’s property to evaluate it and prepare a quote. Once completed, assessments are shown with a check mark and appear greyed out on the schedule. If no calendar color is assigned, requests appear in bronze.
Use the schedule view options to switch between different views as needed, each one offers a unique way to visualize your schedule and coordinate with your team.
When and how will the new schedule be available?
Opt-in preview period
Starting in May, you can explore the new schedule by clicking on the new button on your schedule. You can seamlessly switch between the new and old schedules as you wish.
Opt-out preview period
Starting in July, select accounts will have the new schedule enabled by default to help ease users into the new experience before it becomes permanent. You’ll still be able to return to the old schedule until the full launch.
Full launch
In October, all accounts will be switched over to the new schedule as it becomes permanent. The option to return to the old schedule will no longer be available.
What's changing with the new schedule?
New supplementary map view
The map view in the schedule has been redesigned to work alongside your preferred schedule view. Now, instead of a separate map tab, you can see a supplemental map view right next to your day, week, or month schedule. This means you can track the locations of your appointments and team members in real time—without switching screens. It's the best of both worlds, bringing everything into a single, more efficient view!
Brand new day view
The redesigned day view of the schedule gives you a clearer, more customizable way to manage your team’s day. You can now choose between two powerful display options:
- Vertical layout (by team member): Quickly see each person’s day at a glance, making it easy to track availability, spot overlaps, and assign work efficiently. This layout is ideal for dispatching and managing individual workloads.
- Horizontal layout (by time): Maintain a time-based view across your team’s schedule, perfect for planning based on appointment flow throughout the day.
Easy scheduling with "find a time"
Available on the Grow and Plus plans, the new "Find a Time" feature makes booking appointments faster than ever by instantly highlighting open availability. No more scanning through schedules—just quick, efficient scheduling to keep your team running smoothly!
More focused calendar
To keep your schedule as clear and action-driven as possible, invoice and quote reminders have been removed from the calendar. Instead, you can take advantage of automations for quote follow-ups or invoice follow-ups to eliminate the need to manually track follow-ups. Home and the jobs list both have sections that highlight your jobs are in "requires invoicing" status.
Improvements to the field experience
We've heard from our users that day sheets weren't delivering the value needed in their current form. To tackle this, we're retiring day sheets in the new schedule and focusing on improving offline support, ensuring workers in the field have what they need. To print a daily schedule, use Jobber's calendar syncing to connect your schedule with Google Calendar (or another calendar tool with printing options) and then follow these steps to print.
A more effective way to track work
The list view of the schedule will not be carried over to the new schedule experience. Instead, we’re taking a more focused approach to work management by ensuring key information appears where you need it most. This will include better visibility for incomplete and overdue tasks and visits, so you can stay on top of work without anything slipping through the cracks.
Navigate the schedule
To view the new schedule select Schedule (Alpha) from the side navigation.
From the top of the schedule, there are several icons for setting up your calendar and navigating between different dates:
1. Month and year: This controls the time range shown on the schedule. To navigate to a different date, click the month and year to open a date picker, then select the date you'd like to view.
- From the month view, selecting a date controls the month displayed.
- From the week view, picking a date sets the week shown.
- From the day view, jump to a specific day instantly.
2. Back button: Click the back button to navigate to the previous period. If you're viewing the day view this will bring you to the previous day. If you're using the week view this will be the previous week. If you're viewing the month view, it'll be the previous month.
3. Forward button: Click the forward button to navigate to the next period. If you're viewing the day view this will bring you to the next day. If you're using the week view this will be the next week. If you're viewing the month view, it'll be the next month.
4. Today button: Click the today button to bring the schedule back to the current day, week, or month.
5. Find a Time: Select the Find a Time button to quickly create a new calendar item (including a new job, request, task, or event). Select the Show availability toggle to show open times on your calendar where an appointment can be booked. Learn more about the Find a Time button.
6. Schedule views: Select the schedule view. The schedule view options are month, week, day. Learn more about schedule views.
7. Unscheduled visits: Select this icon to open a drawer to display your unscheduled visits. Unscheduled visits refer to job visits that have been created but have not yet been assigned a specific date or time.
8. Map: Select this icon to open a drawer with a supplemental map to display your appointments for the day, week, or month (depending on your selected schedule view). Hover over each of the appointments in schedule to highlight them on the map.
The map pins correspond to the assigned calendar color for each team member.
When the unscheduled visits is open, the map also includes unscheduled visits so if you find yourself in the area, you may want to consider scheduling the visit. Hover over each of the appointments in the unscheduled drawer to highlight them on the map.
9. More: View additional actions you can take on the schedule including:
- Move visits: Move visits from one day to another.
- Shift day vertical or Shift day horizontal: On the day view, depending on the way you're currently viewing the schedule, there will be an option to display the day either vertically or horizontally.
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Hide weekends: Remove Saturday and Sunday from the schedule view.
Note: Only the month and week views of the schedule have the option to hide weekends. - Schedule Settings: View your schedule settings, including calendar sync, availability, and calendar colors.
10. Team filter: Select team members from the dropdown to show their schedule. Multiple team members can be selected from the dropdown. Select Clear to remove all selections, or click a selected team member to deselect them.
11. Calendar item type filter: Select the types of items to display on the calendar. The options include visits, events, tasks, and requests. Multiple items can be selected from the dropdown. Select Clear to remove your selections, or click an item to deselect it.
12. Time zone notice: This is a reminder about the time zone being displayed on the schedule. Your account's timezone is set in your company settings. This banner will only appear when you're in a different time zone than your Jobber account.
Below the schedule navigation options is the calendar view of your schedule.
Your company’s business hours (as configured in your Company Settings) are visually distinguished:
- Times within business hours appear with a white background.
- Times outside business hours are muted, making them easy to identify at a glance.
- The schedule automatically adjusts its view to fit your business hours, meaning your business hours settings also determine how zoomed in or our your schedule appears.
Appointments will show avatars for the assigned team members so you can quickly tell who is assigned to an appointment. If a team member doesn't have a profile picture set up, their avatar will be their initials based on how their name is entered in your manage team settings.
To add or update a team member’s avatar:
- Click the Gear Icon, then Manage Team.
- Select the team member’s name.
- Click Upload Image to add their photo.
Team members' appointments will match the calendar color designated for them in your schedule settings.
Schedule views
There are different schedule views to show your schedule in different formats so that you can view and manage your team's calendar. The schedule view are:
Month view of the schedule
The month view provides a high-level overview of all scheduled jobs, tasks, and visits across an entire month. This view is ideal for long-term planning, identifying busy periods, and ensuring full coverage of scheduled work. Today's date is highlighted for quick reference.
The schedule is displayed in a calendar format, with each day containing color-coded blocks representing assigned jobs and tasks. Anytime visits appear at the top of each day, while scheduled appointments are displayed in their respective time slots.
To make quick adjustments on the month view:
- To reassign appointments: Select the appointment, then select Edit. From the team section of the appointment details, add or remove team members.
- Drag and drop appointments to reschedule: Click and drag an appointment on the calendar to reschedule the date of the appointment or move it to new time.
Week view of the schedule
The week view provides a comprehensive look at your team’s schedule across a full week. This view is ideal for businesses that need to coordinate multiple jobs and optimize scheduling efficiency.
This view is displayed in a grid format, where each column represents a day of the week, and scheduled appointments appear as color-coded blocks within each day.
Anytime visits appear at the top of each day on the week view in an anytime section.
To make quick adjustments on the week view:
- To reassign appointments: Select the appointment, then select Edit. From the team section of the appointment details, add or remove team members.
- To shorten or extend an appointment: Click and drag the edge of an appointment to extend or shorten its duration.
Day view of the schedule
The day view displays a single day's schedule, making it easy to see each team member’s appointments, workload, and availability at a glance.
There are two ways to view the day view:
Vertical day view
The vertical day view is the default option for the day view. To switch to the vertical day view from the horizontal day view, select the More button, then select Shift day vertical.
The vertical day view view is organized in a timeline format, where each team member has a dedicated column in the schedule with their scheduled appointments listed below. Unassigned items appear in a separate column on the left.
You can customize the view by adding or removing team members using the team filter.
To make quick adjustments on the vertical day view:
- To reassign appointments: Drag and drop appointments between team members to reassign them.
- To shorten or extend an appointment: Click and drag the edge of an appointment to extend or shorten its duration.
Horizontal day view
To view the day view horizontally, select the More button, then select Shift day horizontal.
The horizontal day view is set up with team member names and unassigned in a column. The assignments for each team member are displayed horizontally with each appointment spanning the length of the appointment so you can see quickly who is booked, who's free, and what time windows are still available.
To make quick adjustments on the horizontal day view:
- To reassign appointments: Drag and drop appointments between team members to reassign them.
- To shorten or extend an appointment: Click and drag the edge of an appointment to extend or shorten its duration.
Schedule quickly with "Find a time"
Find a time availability
"Find a Time" is available on the Grow and Plus plans. View our current pricing plans.
To check what plan you're on, select the Gear Icon , then choose Account and Billing. If you have any questions about your plan's features or pricing, our support team is here to help!
The "Find a Time" button and "show availability" toggle speed up new bookings by highlighting open availability on your schedule. By default, the "show availability" toggle will be enabled when you open the "Find a Time" pop-up on the day and week views of the schedule.
When booking a new job, request, task, or event from the calendar, select either an empty time in the schedule or select the Find a Time button.
From the Find a Time pop-up:
- Optional: Select New Job to change the type of appointment you're creating. The options from the dropdown are: New job, new request, new task, or new event. By default New Job will already be selected.
- Start by entering the client name.
- Optional: Enter a job title and instructions.
- Select +Add Line Item to add line items to this job.
- Select +Assign to assign team members to the job, based on the selected team members' availability, open spots will appear on the schedule in white. This accounts for both the length of the appointment and drive time.
- Once a slot in the schedule has been selected, adjust the start date and time, if needed.
- Click Save.
A time slot is considered available if:
- It falls within a team member’s working hours.
- It is not occupied by other appointments (visits, tasks, or requests).
- It meets or exceeds the duration of the appointment being scheduled.
As you add details to the appointment, availability updates dynamically. For example, adding a client allows the system to calculate drive times between appointments, removing any slots that can’t accommodate travel.
The highlighted gaps represent combined availability across all team members. To find overlapping availability for specific team members, use the +Assign dropdown and select the team members.
How drive time is calculated
Drive time estimates are based on realistic, turn-by-turn routes and historical traffic conditions between the appointment location and the location each team member must travel to or from. However, real-world traffic variations mean these estimates may not always be 100% accurate.
In the week view, the corner of each available time gap displays the range of total drive times for all available team members.
Once you select a time slot, drive time details become more specific:
- The +Assign dropdown shows each team member’s individual drive time for that slot.
- After assigning a team member, their drive time will be broken down into:
- Time from their previous appointment to the new one.
- Time from the new appointment to their next one.
To make scheduling easier, the calendar highlights suggested time slots and assignees with the shortest drive times in green.
Additionally, the system will warn you if a selected time is:
- Unavailable – the team member has a conflicting appointment.
- Unfeasible – they won’t have enough time to travel from their last appointment.
Note
The schedule only calculates drive time between a team member’s previous and next appointments. Drive time to or from a team member’s home or business HQ is not included for first or last appointments of the day.
Set team member availability
Team member availability on the schedule is based on each employee's assignments on the schedule, drive time, as well as their working hours. Working hours are managed in Settings > Manage Team.
Create clients and properties from the schedule when booking work
New clients can be created when scheduling work directly from the schedule so when you need to book new work for a new client there's no need to navigate away from the schedule to create the booking.
To book work from the schedule, select either an empty time in the schedule or select the Find a Time button.
From the pop-up:
- Optional: Select New Job to change the type of appointment you're creating. The options from the dropdown are: New job, new request, new task, or new event. By default New Job will already be selected.
- Enter the client's address to search for it. If this is a new property, the address won't be in the system yet and it will appear on from the list with a note for "not yet registered as a client". Select their address from the list.
- Next, select if this property belongs to an existing client one or if this will be a new client.
- If the property belongs to an existing client, select them from the list, review the details then select Create property.
- If this is a property for a new client, select the Create new client button, then enter their details, and select Create client. Learn more about creating a client.
- You'll returned back to the schedule so you can continue with your scheduling.
Frequently asked questions about the new schedule
FAQ Table of Contents
- Why did Jobber build a new schedule?
- When will the old version of the schedule go away?
- I don’t like that calendar appointments now overlap instead of stacking like they did before. Will this be improved?
- What if I relied on features that aren’t in the new schedule yet?
- Where can I ask questions or leave feedback?
Why did Jobber build a new schedule?
We’re introducing a new schedule to make managing your calendar faster, clearer, and more efficient. With fewer clicks, less clutter, and smarter tools, scheduling and tracking jobs is easier than ever.
Behind the scenes, we’ve also improved the technology to boost performance and reliability, making the schedule faster and more responsive.
When will the old version of the schedule go away?
The exact sunset date is still to be determined. We’ll share details in advance through email communications to ensure you're fully informed and prepared.
I don’t like that calendar appointments now overlap instead of stacking like they did before. Will this be improved?
We hear you and we appreciate the feedback.
The new design was intentionally made to be able to show more information directly on each appointment card, making it easier to scan and understand your schedule at a glance. In the previous schedule, stacked appointments often made it harder to quickly see important details without clicking in. The overlapping layout improves legibility and information density, which helps you to stay informed with fewer clicks.
What if I relied on features that aren’t in the new schedule yet?
We understand that some features available in the previous version are not yet part of the new schedule. Teams across Jobber are actively working on building new experiences to close those gaps.
In the meantime, we’ve included a list below highlighting a selection of these features along with available workarounds to support your workflows during the transition.
- What it did: Displayed all visits vertically by day/status.
- How to do this on the new schedule: Filter the jobs list for status "late" to see jobs with a visit that was scheduled and the date has passed, but has not been marked complete.
We are working on a solution to make overdue visits and tasks more visible in the new schedule.
- What it did: When reminders were selected from the schedule filter options, the schedule would show a reminder to invoice for recurring and one-off jobs.
- How to do this on the new schedule: Filter the jobs list for jobs in "requires invoicing" status.
- What it did: A list of a team member’s daily assignments that can be printed out or emailed.
- How to do this on the new schedule: To view assigned visits and details, Jobber recommends encouraging field workers to use the Jobber App on their phones. We’re also actively improving the field worker experience, including support for low-connectivity zones.
Alternatively, you can sync your Jobber schedule with Google Calendar, Apple iCal, Microsoft Outlook, etc. Learn more about calendar syncing. Or learn how to print from your Google calendar.
- What it did: When reminders were selected from the schedule filter options, the schedule would show a reminder to follow-up on outstanding quotes.
- How to do this on the new schedule: Set up automatic quote follow-ups (available on select plans).
- What it did: Created visits as needed for a set of jobs.
- How to do this on the new schedule: This feature will be rebuilt in the new schedule. Please continue to use the previous schedule for completing this task.
What new features will be in the new schedule?
As part of Jobber’s mission to help streamline your operations, we are actively building new capabilities to improve your scheduling experience. Upcoming features include:
- Route optimization
- Route lines on the map
- Visit counts
- Bulk reassign and reschedule
- Bulk visit creation
We’re also investing heavily in bug fixes and reliability improvements to ensure the new schedule is fast, stable, and dependable. Our team will be closely monitoring your feedback to identify pain points and make meaningful enhancements that improve the overall experience.
Share your feedback
We’d love to hear from you! For questions about the new schedule, please reach out to Jobber Support.
To share feedback about the new schedule with Jobber's product team, click the button below to fill out a short survey about your experience.